/* Quimika · Centro de soporte. Estilos limitados a esta pantalla. */
.soporte-page{--qs-bg:#f7f7f9;--qs-panel:#fff;--qs-soft:#f8f5fa;--qs-text:#302735;--qs-muted:#776e7c;--qs-line:#e9e3ec;--qs-accent:#d96353;--qs-accent-bg:#fff0e9;--qs-purple:#86629c;--qs-shadow:0 12px 35px #39253d06;background:var(--qs-bg);color:var(--qs-text);margin:0;font:14px/1.6 "DM Sans",ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
[data-theme=dark] .soporte-page{--qs-bg:#110e17;--qs-panel:#1b1623;--qs-soft:#241c2f;--qs-text:#f7edf9;--qs-muted:#b5a6bf;--qs-line:#3a2c46;--qs-accent:#ffad98;--qs-accent-bg:#39252c;--qs-purple:#c2a0e4;--qs-shadow:0 12px 35px #0001;color-scheme:dark}
.soporte-page *{box-sizing:border-box}.soporte-page .app{display:block;min-height:100vh;width:100%;max-width:none}.soporte-page .sidebar{width:224px;height:100dvh;position:fixed;left:0;top:0;border-right:1px solid var(--qs-line);background:var(--qs-panel);padding:38px 17px;display:flex;flex-direction:column;z-index:30}.soporte-page .menu{display:flex;flex-direction:column;gap:7px}.soporte-page .menu a{display:flex;gap:13px;align-items:center;color:var(--qs-muted);padding:13px 14px;border-radius:12px;text-decoration:none;font-size:12px;font-weight:650}.soporte-page .menu a.active{background:var(--qs-accent-bg);color:var(--qs-accent)}.soporte-page .menu a:hover{background:var(--qs-soft)}.soporte-page .sidebar-foot{margin-top:auto;padding:20px 13px;color:var(--qs-muted);font-size:10px;line-height:1.8}.soporte-page .main{padding:30px 42px 35px;margin:0 0 0 224px;min-width:0;max-width:none;width:auto}.soporte-page .bottom-nav{display:none}.qs-symbols{position:absolute;width:0;height:0;overflow:hidden}.soporte-page .qs-icon{width:20px;height:20px;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;display:inline-block;vertical-align:middle}.qs-topbar{display:flex;align-items:center;justify-content:space-between;gap:20px;max-width:1280px;margin:0 auto 28px}.soporte-page .quimika-logo-header{display:block;margin:0}.soporte-page .quimika-logo-enlace{display:inline-flex;max-width:140px;align-items:center}.soporte-page .quimika-logo{width:130px;height:auto;max-height:48px;object-fit:contain}.soporte-page .quimika-logo-oscuro{display:none}[data-theme=dark] .soporte-page .quimika-logo-claro{display:none}[data-theme=dark] .soporte-page .quimika-logo-oscuro{display:block}.qs-back{display:flex;align-items:center;gap:7px;color:var(--qs-muted);font-size:11px;font-weight:650;text-decoration:none}.qs-back .qs-icon{width:17px;height:17px}.qs{max-width:1280px;margin:auto}.qs a{color:var(--qs-accent);text-underline-offset:3px}.qs button,.qs input,.qs select,.qs textarea,.qs-dialog button,.qs-dialog input,.qs-dialog select,.qs-dialog textarea{font:inherit}.qs button,.qs-dialog button{cursor:pointer}.qs button:disabled,.qs-dialog button:disabled{opacity:.5;cursor:wait}.qs button:focus-visible,.qs a:focus-visible,.qs input:focus-visible,.qs select:focus-visible,.qs textarea:focus-visible,.qs-dialog button:focus-visible,.qs-dialog input:focus-visible,.qs-dialog select:focus-visible,.qs-dialog textarea:focus-visible{outline:2px solid var(--qs-accent);outline-offset:4px}.qs-hero{background:linear-gradient(115deg,var(--qs-panel),var(--qs-accent-bg));border:1px solid var(--qs-line);padding:34px 40px;border-radius:23px;display:grid;grid-template-columns:1.65fr 1fr;gap:25px;overflow:hidden;position:relative;box-shadow:var(--qs-shadow)}.qs-eyebrow{font-size:9px;font-weight:800;letter-spacing:.17em;color:var(--qs-accent);display:inline-flex;align-items:center;gap:6px}.qs-eyebrow>span{width:5px;height:5px;border-radius:50%;background:var(--qs-accent)}.qs h1{margin:13px 0 16px;font-size:clamp(29px,2.9vw,43px);line-height:1.16;letter-spacing:-.045em;font-weight:750;color:var(--qs-text)}.qs h1 span{font-weight:500;color:var(--qs-muted);font-size:.88em}.qs-hero p{max-width:440px;color:var(--qs-muted);font-size:12px;line-height:1.9;margin:0 0 22px}.qs-btn{display:inline-flex;justify-content:center;align-items:center;gap:8px;border:1px solid var(--qs-line);border-radius:10px;padding:11px 16px;font-size:12px!important;min-height:42px;font-weight:700!important;white-space:nowrap;text-decoration:none;transition:background .15s,color .15s,transform .15s}.qs-btn .qs-icon{width:16px;height:16px}.qs-btn.primary{color:#fff;background:#d96e5d;border-color:#d96e5d;box-shadow:0 4px 12px #dc766522}.qs-btn.primary:hover{background:#be594b;border-color:#be594b}.qs-btn.secondary{background:var(--qs-panel);color:var(--qs-text);border-color:var(--qs-line)}.qs-btn.secondary:hover{background:var(--qs-soft)}.qs-btn.text{border-color:transparent;background:transparent;color:var(--qs-muted);padding:7px 8px;min-height:34px;font-size:11px!important}.qs-btn.text:hover{color:var(--qs-accent);background:var(--qs-soft)}[data-theme=dark] .qs-btn.primary{background:#f09c85;border-color:#f09c85;color:#29151f}.qs-hero-art{display:flex;justify-content:center;align-items:center;position:relative;min-height:210px;isolation:isolate}.qs-art-ring{position:absolute;border:1px solid #d19c8135;border-radius:50%;width:225px;height:225px}.qs-art-ring:before{content:"";position:absolute;inset:23px;border:1px dashed #d19c8135;border-radius:50%}.qs-art-icon{background:var(--qs-panel);border:1px solid var(--qs-line);box-shadow:0 18px 45px #8b5b7220;border-radius:28px;transform:rotate(-10deg);padding:27px;color:var(--qs-accent);z-index:1}.qs-art-icon .qs-icon{width:60px;height:60px;stroke-width:1.2}.qs-art-pill{position:absolute;bottom:6px;right:0;display:flex;align-items:center;gap:7px;padding:10px 13px;border-radius:10px;background:var(--qs-panel);border:1px solid var(--qs-line);box-shadow:0 5px 20px #8967800d;color:var(--qs-muted);font-size:9px;white-space:nowrap;z-index:2}.qs-art-pill .qs-icon{width:15px;height:15px;color:#64937e}.qs-art-spark{position:absolute;top:15px;right:15px;font-size:27px;color:#b292bb}.qs-art-dot{position:absolute;left:15px;bottom:38px;width:9px;height:9px;border:2px solid #e2a289;border-radius:50%}.qs-topics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;margin:18px 0 30px}.qs-topics button{display:flex;align-items:center;gap:12px;text-align:left;padding:17px;border:1px solid var(--qs-line);border-radius:13px;background:var(--qs-panel);color:var(--qs-text);box-shadow:var(--qs-shadow)}.qs-topics button:hover{border-color:var(--qs-accent)}.qs-topic-icon{width:39px;height:39px;border-radius:12px;background:var(--qs-soft);color:var(--qs-purple);display:grid;place-items:center;flex-shrink:0}.qs-topics button>span:nth-child(2){min-width:0;flex:1}.qs-topics strong{display:block;font-size:12px;font-weight:750}.qs-topics small{display:block;font-size:10px;color:var(--qs-muted);margin-top:2px}.qs-topics button>.qs-icon{width:14px;height:14px;color:var(--qs-muted)}.qs-section-head{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:15px}.qs-section-head h2{font-size:23px;letter-spacing:-.035em;line-height:1.2;margin:6px 0 0}.qs-stats{display:flex;gap:15px;flex-wrap:wrap;margin-bottom:4px}.qs-stats button{display:inline-flex;align-items:center;gap:6px;border:1px solid transparent;border-radius:7px;background:transparent;color:var(--qs-muted);font-size:10px;padding:6px 8px}.qs-stats strong{color:var(--qs-text)}.qs-stats button.chosen{border-color:var(--qs-line);background:var(--qs-panel)}.qs-stat-dot{width:6px;height:6px;border-radius:50%;background:#d6a063}.qs-stat-dot.reply{background:#a684bf}.qs-stat-dot.done{background:#78a28b}.qs-status{font-size:12px;line-height:1.7;color:var(--qs-accent);min-height:16px;margin:10px 0}.qs-workspace{display:grid;grid-template-columns:310px minmax(0,1fr);gap:18px;align-items:start}.qs-inbox{border:1px solid var(--qs-line);background:var(--qs-panel);border-radius:16px;overflow:hidden;box-shadow:var(--qs-shadow);min-width:0}.qs-search{padding:16px;border-bottom:1px solid var(--qs-line);display:flex;flex-direction:column;gap:10px}.qs-search>div{display:flex;gap:6px;align-items:center;background:var(--qs-bg);border:1px solid var(--qs-line);border-radius:9px;padding:3px 6px 3px 10px}.qs-search>div>.qs-icon{color:var(--qs-muted);width:15px;height:15px}.qs-search input{width:100%;min-width:0;background:transparent;border:0;color:var(--qs-text);padding:9px 0;font-size:10px}.qs-search input::placeholder{color:var(--qs-muted)}.qs-search input:focus{outline:0}.qs-search>div:focus-within{outline:2px solid var(--qs-accent);outline-offset:2px}.qs select,.qs-dialog select{border:1px solid var(--qs-line);border-radius:8px;background:var(--qs-panel);color:var(--qs-text);padding:10px;font-size:11px;width:100%;max-width:100%;min-height:39px}.qs-icon-btn{display:inline-grid;place-items:center;border:1px solid var(--qs-line);border-radius:8px;color:var(--qs-muted);background:var(--qs-panel);width:34px;height:34px;flex-shrink:0}.qs-icon-btn .qs-icon{width:17px;height:17px}.qs-icon-btn:hover{color:var(--qs-accent);background:var(--qs-soft)}.qs-search .qs-icon-btn{width:26px;height:28px;border:0;background:transparent}.qs-ticket-list{max-height:620px;overflow:auto}.qs-ticket{display:block;position:relative;width:100%;border:0;border-bottom:1px solid var(--qs-line);border-radius:0;text-align:left;padding:18px 17px;background:var(--qs-panel);color:var(--qs-text);cursor:pointer}.qs-ticket:last-child{border-bottom:0}.qs-ticket:hover{background:var(--qs-soft)}.qs-ticket.active{background:var(--qs-accent-bg);box-shadow:inset 3px 0 var(--qs-accent)}.qs-ticket-top{display:flex;align-items:center;justify-content:space-between;gap:8px;color:var(--qs-muted);font-size:9px}.qs-ticket strong{display:block;font-size:12px;line-height:1.55;margin:8px 0 5px;overflow-wrap:anywhere;font-weight:750}.qs-ticket p{margin:0;color:var(--qs-muted);font-size:10px;line-height:1.6;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}.qs-ticket footer{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:11px;color:var(--qs-muted);font-size:8px}.qs-state{display:inline-flex;border:1px solid var(--qs-line);background:var(--qs-soft);color:var(--qs-muted);font-size:9px;padding:3px 6px;border-radius:6px;white-space:nowrap;line-height:1.5}.qs-state.wait{color:#8f6435;background:#fff3df;border-color:#eddbc2}.qs-state.reply{color:#7b5796;background:#f5ebff;border-color:#ddc9ee}.qs-state.done{color:#42765d;background:#edf7ef;border-color:#c6e1cf}[data-theme=dark] .qs-state.wait{color:#e0b77e;background:#33271b;border-color:#5b4431}[data-theme=dark] .qs-state.reply{color:#cfb1e9;background:#33223f;border-color:#68467f}[data-theme=dark] .qs-state.done{color:#a4d1b6;background:#1e3228;border-color:#3d5b49}.qs-pager{display:flex;align-items:center;justify-content:center;gap:15px;padding:13px;border-top:1px solid var(--qs-line);font-size:9px;color:var(--qs-muted);min-height:44px}.qs-thread{border:1px solid var(--qs-line);border-radius:16px;background:var(--qs-panel);box-shadow:var(--qs-shadow);overflow:hidden;min-width:0;scroll-margin-top:20px}.qs-empty{text-align:center;padding:60px 26px;min-height:350px;display:flex;flex-direction:column;align-items:center;justify-content:center}.qs-empty-icon{width:70px;height:70px;border-radius:23px;background:var(--qs-soft);color:var(--qs-purple);display:grid;place-items:center;margin-bottom:12px}.qs-empty-icon .qs-icon{width:31px;height:31px;stroke-width:1.25}.qs-empty h3{font-size:19px;letter-spacing:-.035em;font-weight:700;margin:10px 0}.qs-empty p{color:var(--qs-muted);font-size:12px;line-height:1.9;max-width:270px;margin:0 0 20px}.qs-inbox .qs-empty{min-height:220px;padding:25px 20px}.qs-inbox .qs-empty h3{font-size:14px}.qs-inbox .qs-empty p{font-size:10px}.qs-thread-head{padding:23px 26px;border-bottom:1px solid var(--qs-line);background:linear-gradient(120deg,var(--qs-panel),var(--qs-soft))}.qs-thread-head>div:first-child{display:flex;align-items:center;justify-content:space-between;gap:12px}.qs-ticket-number{color:var(--qs-accent);font-size:10px;letter-spacing:.1em;font-weight:800}.qs-thread-head h2{font-size:20px;letter-spacing:-.03em;line-height:1.5;margin:10px 0 5px;overflow-wrap:anywhere}.qs-thread-head>p{font-size:10px;color:var(--qs-muted);margin:0}.qs-photo-context{display:flex;align-items:center;gap:13px;background:var(--qs-panel);border:1px solid var(--qs-line);border-radius:10px;padding:10px 12px;margin-top:17px}.qs-photo-context img{width:46px;height:60px;border-radius:7px;object-fit:cover;flex-shrink:0}.qs-photo-context strong{font-size:11px}.qs-photo-context p{font-size:10px;color:var(--qs-muted);margin:3px 0;overflow-wrap:anywhere}.qs-photo-context a{font-size:10px}.qs-earlier{padding:8px 24px 0}.qs-messages{display:flex;flex-direction:column;gap:19px;padding:20px 26px;max-height:570px;min-height:200px;overflow:auto;scroll-behavior:smooth}.qs-message{max-width:92%;align-self:flex-start;min-width:0}.qs-message.mine{align-self:flex-end}.qs-message-label{display:flex;align-items:center;gap:8px;margin:0 0 6px;color:var(--qs-muted);font-size:9px}.qs-message-label>span{display:grid;place-items:center;width:22px;height:22px;border-radius:7px;background:var(--qs-accent-bg);color:var(--qs-accent)}.qs-message-label .qs-icon{width:13px;height:13px}.qs-message.mine .qs-message-label{justify-content:flex-end}.qs-message.mine .qs-message-label>span{display:none}.qs-message-bubble{background:var(--qs-soft);color:var(--qs-text);border:1px solid var(--qs-line);border-radius:0 13px 13px 13px;padding:14px 17px;font-size:12px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere;word-break:normal;margin:0}.qs-message.mine .qs-message-bubble{background:var(--qs-accent-bg);border-color:color-mix(in srgb,var(--qs-accent) 20%,var(--qs-line));border-radius:13px 0 13px 13px}.qs-message time{display:block;font-size:8px;color:var(--qs-muted);margin:5px 0}.qs-message.mine time{text-align:right}.qs-composer{border-top:1px solid var(--qs-line);padding:19px 26px 22px}.qs-composer>label{display:block;font-size:11px;font-weight:700;margin:0 0 8px}.qs textarea,.qs-dialog textarea,.qs-dialog input{width:100%;border:1px solid var(--qs-line);border-radius:10px;background:var(--qs-bg);color:var(--qs-text);padding:12px 14px;font-size:12px;line-height:1.7;min-width:0;max-width:100%}.qs textarea,.qs-dialog textarea{resize:vertical;min-height:90px}.qs textarea::placeholder,.qs-dialog textarea::placeholder,.qs-dialog input::placeholder{color:var(--qs-muted)}.qs-composer>div{display:flex;justify-content:space-between;gap:14px;align-items:center;margin-top:11px}.qs-composer small{font-size:9px;color:var(--qs-muted);max-width:220px;line-height:1.8}.qs-composer [data-send-status]{font-size:11px;line-height:1.7;color:var(--qs-accent);margin:10px 0 0}.qs-foot{display:flex;justify-content:space-between;align-items:center;gap:15px;color:var(--qs-muted);margin:28px 0 0;font-size:10px}.qs-foot>span{display:flex;gap:7px;align-items:center}.qs-foot .qs-icon{width:15px;height:15px}.qs-foot a{text-decoration:none;font-weight:650}.qs-dialog{background:var(--qs-panel);color:var(--qs-text);border:1px solid var(--qs-line);border-radius:20px;width:min(590px,calc(100vw - 28px));padding:27px;max-height:90dvh;overflow:auto;box-shadow:0 25px 120px #1f122540}.qs-dialog::backdrop{background:#1c142a85;backdrop-filter:blur(6px)}.qs-dialog-head{display:flex;justify-content:space-between;gap:15px;align-items:flex-start;margin-bottom:20px}.qs-dialog-head h2{margin:9px 0 7px;font-size:24px;line-height:1.25;letter-spacing:-.04em}.qs-dialog-head p{font-size:11px;color:var(--qs-muted);line-height:1.8;margin:0;max-width:420px}.qs-field{display:flex;flex-direction:column;gap:8px;font-size:11px;font-weight:650;margin:16px 0}.qs-dialog select{font:inherit;font-weight:400;font-size:12px;min-height:43px}.qs-writing-help{display:flex;justify-content:space-between;gap:16px;font-size:9px;line-height:1.7;color:var(--qs-muted)}.qs-writing-help>span:last-child{white-space:nowrap;flex-shrink:0}.qs-dialog-footer{display:flex;justify-content:flex-end;gap:10px;padding-top:15px;margin-top:16px;border-top:1px solid var(--qs-line)}#qs-new-error{color:var(--qs-accent);font-size:11px;line-height:1.7;margin:10px 0}.qs-sr{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.qs [hidden],.qs-dialog [hidden]{display:none!important}
@media(min-width:1650px){.soporte-page .main{padding-left:60px;padding-right:60px}.qs-workspace{grid-template-columns:340px minmax(0,1fr)}}
@media(max-width:1190px){.soporte-page .sidebar{width:198px;padding:32px 12px}.soporte-page .main{margin-left:198px;padding:28px}.qs-workspace{grid-template-columns:275px minmax(0,1fr)}.qs-hero{padding:28px}.qs-art-ring{width:180px;height:180px}.qs-art-icon{padding:23px}.qs-art-icon .qs-icon{width:48px;height:48px}.qs-art-pill{font-size:8px;padding:8px}.qs-thread-head,.qs-composer{padding-left:20px;padding-right:20px}.qs-messages{padding:17px 20px}.qs-topics button{padding:13px;gap:9px}}
@media(max-width:980px){.soporte-page .sidebar{display:none}.soporte-page .main{margin:0;padding:25px 28px 110px}.soporte-page .bottom-nav{position:fixed;left:0;right:0;bottom:0;z-index:40;display:flex;justify-content:space-around;align-items:center;gap:0;border-top:1px solid var(--qs-line);background:var(--qs-panel);padding:11px 7px calc(11px + env(safe-area-inset-bottom));backdrop-filter:blur(12px)}.soporte-page .bottom-nav a{display:flex;align-items:center;flex-direction:column;gap:5px;color:var(--qs-muted);text-decoration:none;font-size:8px;flex:1}.soporte-page .bottom-nav .qs-icon{width:20px;height:20px}.qs h1{font-size:36px}}
@media(max-width:720px){.soporte-page .main{padding:22px 18px 100px}.qs-topbar{margin-bottom:20px}.qs-workspace{grid-template-columns:1fr}.qs-hero{padding:25px;grid-template-columns:1fr}.qs-hero-art{display:none}.qs h1{font-size:32px}.qs-hero p{font-size:12px;max-width:380px}.qs-topics{gap:8px;margin:14px 0 26px}.qs-topics button{padding:13px 8px;flex-direction:column;align-items:flex-start;position:relative;gap:9px}.qs-topics button>.qs-icon{position:absolute;top:13px;right:7px;width:12px}.qs-topic-icon{width:31px;height:31px;border-radius:9px}.qs-topic-icon .qs-icon{width:17px;height:17px}.qs-topics strong{font-size:11px}.qs-topics small{font-size:8px}.qs-section-head h2{font-size:22px}.qs-stats{gap:3px;justify-content:flex-start}.qs-stats button{font-size:8px;padding:5px}.qs-inbox .qs-ticket-list{max-height:285px}.qs-search{padding:13px;flex-direction:row;gap:8px;align-items:center}.qs-search>div{flex:1;min-width:0}.qs-search select{font-size:9px;max-width:145px;padding:10px 5px}.qs-ticket{padding:15px}.qs-ticket strong{font-size:12px;margin:6px 0 3px}.qs-ticket p{-webkit-line-clamp:1}.qs-ticket footer{margin-top:6px}.qs-thread-head h2{font-size:19px}.qs-messages{padding:18px 16px;max-height:520px}.qs-message{max-width:96%}.qs-message-bubble{font-size:12px;padding:12px 14px}.qs-composer{padding:17px}.qs-composer small{max-width:145px;font-size:8px}.qs-composer .qs-btn{font-size:10px!important;padding:10px 12px;gap:6px}.qs-foot{flex-direction:column;align-items:flex-start;font-size:9px;gap:8px}.qs-dialog{padding:22px}.qs-dialog-head h2{font-size:22px}.qs-dialog-head .qs-eyebrow{font-size:8px}.qs-writing-help{font-size:8px}.qs-empty{min-height:310px;padding:40px 23px}.qs-inbox .qs-empty{min-height:170px}.qs-btn.primary{box-shadow:none}}
@media(max-width:360px){.soporte-page .main{padding-left:13px;padding-right:13px}.qs h1{font-size:28px}.qs-hero{padding:22px 20px}.qs-hero p{font-size:11px}.qs-eyebrow{font-size:8px}.qs-topics strong{font-size:10px}.qs-topics small{font-size:7px}.qs-stats button{font-size:7px;gap:4px;padding:4px}.qs-search{flex-direction:column;align-items:stretch}.qs-search select{max-width:none}.qs-dialog{padding:18px}.qs-dialog-footer{gap:7px}.qs-dialog-footer .qs-btn{font-size:10px!important;padding:10px}.qs-composer>div{align-items:flex-start;flex-direction:column}.qs-message-label{font-size:8px}}
@media(prefers-reduced-motion:reduce){.qs *,.qs-dialog *{scroll-behavior:auto!important;transition:none!important}}

.qs-dialog input,.qs-dialog textarea{font-weight:400}